Dormeo Mattress Review (2024)

Grace Struth

Sleep Content Lead

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Dormeo One

Made in Vietnam
Queen $3,499
Our Rating
?

Informed by third-party engineer testing commissioned by GoodMorning.com.
Learn more >

4.1 /10

Expensive Foam Mattress With Few Features and No Refunds

Dormeo One is a firm foam mattress available at Sleep Country. Dormeo is unique for its use of Octaspring technology, an eight-sided foam “spring” that’s meant to provide optimal support and breathability. The mattress is priced higher than many other foam mattresses at $3,499 for a queen size.

It’s not clear why Dormeo is so expensive with such a limited offering. Foam springs are unlikely to offer enough value to offset that cost. Also, Sleep Country only offers an industry-standard 100-night sleep trial and a 10-year warranty. You can’t return the mattress for a full refund, only store credit.

In comparison, competing mattress Logan & Cove Frontier costs just $1,299 for a queen size. Frontier offers added features like a quilted cover, individually wrapped pocket coils, micro coils, and advanced cooling. It also comes with a 365-night sleep trial, a 15-year warranty, and a free bedding bundle with your purchase, giving you more value for a lower price.

Looking for a more affordable mattress with more features? Meet Logan & Cove Frontier.

Read Logan & Cove Frontier Review

 

You May Prefer:

Logan & Cove Frontier

9.3 /10

Made in

Winner!

2024 Best Hybrid Mattress

Logan & Cove mattresses feature a lavish hotel-quality design and a generous 365-night sleep trial. You’ll also receive a FREE bedding bundle to complement your new luxury mattress.

CANADA DAY SALE!
Get a FREE Bedding Bundle, PLUS 50% Off Bamboo Sheets with mattress purchase!
Sale ends June 26th. See website for details >
Queen $1,299
Shop Now

Dormeo One Mattress Sizes & Prices

SizePriceDimensionsWeight

Twin

$3,199

75″ x 37.5″ x 11″

45 lb

Full / Double

$3,299

75″ x 53″ x 11″

60 lb

Queen

$3,499

80″ x 60″ x 11″

70 lb

King

$4,549

80″ x 76″ x 11″

87 lb

Choose Logan & Cove Frontier and get a queen-size luxury mattress for just $1,299.

Read Logan & Cove Frontier Review

 


 

Delivery, Sleep Trial & Returns

Dormeo One is available from Sleep Country Canada. Sleep Country offers free shipping for orders over $75 to most Canadian locations within 3–5 business days. If you live in the Territories or Newfoundland and Labrador, delivery takes 7–10 days and costs $120.

The mattress arrives wrapped in plastic. You then have 100 nights to decide whether you want to keep your Dormeo mattress. However, Sleep Country doesn’t provide refunds for mattress returns. You can only exchange your mattress for in-store credit. Expect to pay a $65 exchange fee to cover the costs of switching mattresses. If you exchange Dormeo for a more expensive mattress, you’ll need to pay the difference.

Even if you trade the mattress for a less expensive model, you still won’t get a refund. You’ll have to spend the remaining balance on furniture, accessories, or other Sleep Country products. Sleep Country also doesn’t offer home pickups for returns. You will need to bring the mattress back to the store yourself.

Dormeo’s 10-year warranty covers manufacturing defects only. It explicitly doesn’t cover normal wear and tear or incidental damage. There is also a separate warranty that applies specifically to Dormeo One’s cover. This warranty is just 1 year and only covers manufacturing defects.

In comparison, Logan & Cove Frontier comes with a 365-night sleep trial and a 15-year warranty. You have the option to return the mattress for a full refund with free return pickup.

 

Courier

Sleep Country Canada

Shipping Cost

Free shipping on orders over $75

Shipping Time

3–5 business days

Sleep Trial Nights

100

Warranty Years

10

Return Ease

Exchange only with $65 fee; no pickup

Take your time to get to know your bed with Logan & Cove Frontier’s 365-night sleep trial.

Read Logan & Cove Frontier Review


 

Dormeo One Mattress Construction

HeightLayersCertiPUR-US® CertifiedMachine-Washable Cover

11″

3

No

No

Dormeo One stands 11″ tall and contains 3 layers of foam. All foam used is CertiPUR-US® certified. However, Dormeo does not disclose information about specific foam densities.

  • Layer 1: The top (comfort) layer is 1″ of Dormeo’s recovery foam, a type of polyurethane memory foam that contours to the shape of your body as you lie on the mattress.
  • Layer 2: The middle (transition) layer is 3″ thick. It consists of 2″ Octasprings sandwiched between 0.5″ foam sheets. Dormeo says these “springs” are designed to move in three dimensions to conform to your body and provide pressure-point relief. While this is a unique feature, it doesn’t seem to offer more value than traditional metal coils.
  • Layer 3: The bottom (support) layer is 7″ of dense polyurethane support foam. This foundation maintains the mattress’s structure and support, ensuring you won’t sink too far into the upper layers.

Dormeo One’s hypoallergenic mattress cover is made of polyester, viscose (rayon), and spandex. Sleep Country states that the mattress cover contains phase-change material and Tencel, although the law label on the mattress we received doesn’t list either. These materials are known for being cool to the touch. However, polyester and spandex aren’t designed for cooling and could in fact trap heat.

Although the cover has a zipper, it’s not machine washable. Dormeo recommends against removing it. You’ll need to spot-clean any spills or stains.


Mattress Performance Results

7.3 /10

Firmness

In third-party engineer testing (commissioned by us), Dormeo One scored 7.3/10 for firmness. This places the mattress in the firm category. We purchased the medium version for this review, which means Dormeo One is much firmer than anticipated. You may find that this mattress is too firm for your needs, especially if you sleep on your side.

Looking for a medium-firm mattress that’s ideal for every sleep style? Try Logan & Cove Frontier with its medium-firm rating of 6.9/10.


9.3 /10

Edge Support

Dormeo One earned an edge support score of 9.3/10. This is an excellent rating for a foam mattress. Dormeo One will provide very good support if you sit on the edge of the bed, or if you sleep closer to the edge of the mattress.


7.2 /10

Motion Isolation

Dormeo One earned a score of 7.2/10 for motion isolation, which is very good for a foam mattress. You should be able to sleep without noticing most of your partner’s movements.


5.5 /10

Bounce

Dormeo One earned a bounce score of 5.5/10. This is slightly above average for a foam mattress. You shouldn’t have any difficulty changing sleep positions or getting up after lying down.


Company Background

LaunchedCompany HQOwnershipBBB RatingTrustpilot Rating

1998

Buckinghamshire, UK

Private

“A+”

“Great”

In 1998, Dormeo was founded as ADO Limited by Nino Tomšič. The company’s first foam mattress was produced in Italy in 2002. Dormeo expanded into the United Kingdom in 2009 and debuted its Octaspring technology in 2011. In 2023, the Dormeo brand (along with several others) was purchased by the newly incorporated Dormeo AG. In August of that year, former owner Studio Moderna Holdings filed for bankruptcy in Slovenia.

There are no reviews of Dormeo’s Canadian operations at time of writing. Dormeo’s North American division is rated “A+” on Better Business Bureau. The Trustpilot profile for Dormeo’s UK division is rated “Great”. However, customer complaints on Better Business Bureau, Trustpilot, and other third-party review websites mention quality issues with Dormeo mattresses, including sagging and degradation.

Since Dormeo mattresses in Canada are sold through Sleep Country, you would be dealing with Sleep Country’s customer service to arrange returns or warranty claims. Note that Sleep Country’s online reputation is much poorer than Dormeo’s. Sleep Country is rated “A+” (unaccredited) on BBB and “Poor” on Trustpilot. Customer reviews complain of issues with the company’s exchange policy, customer service, and warranty claims.

Should You Buy Dormeo One?

Dormeo One has a few competitive features, including good edge support, a unique coil design, and a mattress cover with phase-change material. But it doesn’t have the special features we would expect to see for the price, which is much higher than similar mattresses. We recommend Logan & Cove Frontier instead.

Logan & Cove Frontier is a luxury hybrid mattress without the luxury pricing—just $1,299 for a queen size. It has premium features like a quilted Euro-top cover, individually pocketed coils, micro coils, and advanced cooling.

Frontier also comes with zoned support, a free bedding bundle, a 15-year warranty, and a 365-night sleep trial with free return pickups and a full refund.

Frequently Asked Questions

Are Dormeo mattresses good?

The Dormeo One mattress we ordered performed well in third-party engineer testing (commissioned by us). However, the mattress has an incredibly high price tag considering the limited features it provides. We find more value in Logan & Cove Frontier, which offers more cooling features, zoned support, and pressure-point relief for just $1,299 for a queen size.

How much does a Dormeo mattress cost?

The Dormeo One mattress costs $3,199–$4,549 at Sleep Country, depending on the size you choose. It’s available in sizes ranging from twin to king. A queen-size Dormeo One mattress costs $3,499.

Do I need a Dormeo mattress topper?

You shouldn’t need a mattress topper for your mattress. A topper can prevent you from taking full advantage of your mattress’s features, including any pressure-point relief or cooling features. If you have to use a mattress topper to sleep comfortably, the mattress likely isn’t right for your needs.

Can you flip a Dormeo mattress?

No. Despite their all-foam construction, no Dormeo mattresses available in Canada are meant to be flipped.

How long does a Dormeo mattress last?

Sleep Country Canada has a 10-year store warranty. Dormeo also has its own 10-year limited manufacturer’s warranty. That said, customer reviews suggest that Dormeo mattresses can sag or degrade after just a few years. Sleep Country also has a number of customer reviews on BBB and Trustpilot that complain of difficulty getting warranty claims honoured.

The Dormeo mattress cover has a separate 1-year manufacturer’s warranty. This is important to note because Sleep Country’s warranty doesn’t cover any damage to the mattress cover. If you have issues with the Dormeo mattress cover after its warranty expires, neither Dormeo or Sleep Country will honour a warranty claim for it.

Where are Dormeo mattresses made?

Dormeo says it manufactures mattresses for North American customers in Plano, Texas, and Winchester, Virginia. However, the law label on the mattress we ordered tells a different story. The foam core was made in Vietnam and the cover was made in China.

Where can I buy a Dormeo mattress?

Dormeo is available for in-store purchase or online from Sleep Country Canada. You may also be able to find Dormeo mattresses through mattress resellers.

Who owns Dormeo?

The Dormeo brand is currently owned by Dormeo AG. The brand was previously owned by Studio Moderna, a retailer that owned several other brands. Studio Moderna mostly operated in Central and Eastern Europe. In August 2023, Studio Moderna filed for bankruptcy in its home nation of Slovenia.

How do I return a Dormeo mattress?

Dormeo mattresses purchased in Canada must be returned to Sleep Country. You won’t receive a refund for your mattress, even if you return it within the 100-night sleep trial period. Sleep Country only offers store credit for the value of your mattress, minus a $65 exchange fee. If you exchange your Dormeo mattress for a more expensive model, you’ll have to pay the difference.

In comparison, competing mattress brand Logan & Cove provides a risk-free 365-night sleep trial. You get free mattress pickup and a full refund if you return your mattress within the trial period.

What Dormeo mattress alternatives should I consider?

We recommend Logan & Cove Frontier. At $1,299 for a queen size, this luxury hybrid mattress offers much more value—without the luxury price tag. Frontier features a quilted Euro-top mattress cover, zoned support, and pressure-point relief. It comes with a free bedding bundle, 15-year warranty, and 365-night sleep trial with full refunds and free return pickups.

Overall, Logan & Frontier provides much more value than Dormeo at a significantly lower price.

 

You May Prefer:

Logan & Cove Frontier

9.3 /10

Made in

Winner!

2024 Best Hybrid Mattress

Logan & Cove mattresses feature a lavish hotel-quality design and a generous 365-night sleep trial. You’ll also receive a FREE bedding bundle to complement your new luxury mattress.

CANADA DAY SALE!
Get a FREE Bedding Bundle, PLUS 50% Off Bamboo Sheets with mattress purchase!
Sale ends June 26th. See website for details >
Queen $1,299
Shop Now