Zinus Mattress Reviews (2024)
Updated: October 21, 2024
Brook Bell
Sleep Content Strategist
Meet Zinus.
Zinus is a South Korean company that sells foam and hybrid mattresses. This budget-friendly brand sells its mattresses to Canadians online and in-store through third-party retailers like Walmart. Unlike other bed-in-a-box options, Zinus mattresses are made overseas.
There are benefits and drawbacks to buying a Zinus mattress. Our Zinus mattress review will help you decide whether or not to buy your next mattress from this company.
Pros
- Foam and hybrid models are available
- Sold in stores and online
- Convenient online purchasing and boxed delivery
- Mattresses cost under $600 for a queen size
Cons
- Numerous customer complaints on Better Business Bureau and Trustpilot about product quality, customer service, and warranty claims
- Some mattress models are known to contain fiberglass
- Is rated “F” (unaccredited) on BBB and “Bad” on Trustpilot
- No sleep trial available for Canadians
- Only an industry-average 10-year warranty
- Products aren’t made in Canada
Popular Zinus Mattresses
Zinus offers budget-friendly foam, innerspring, and hybrid mattress options. These mattresses are widely available through third-party retailers like Amazon, Wayfair, and Walmart. However, there are upsides and downsides to each product that you should know about.
Apart from price, Zinus’s overall value and features are limited. The company doesn’t have an official sleep trial for Canadians, so the mattress’s return policy will depend on which retailer you bought it from. Zinus also offers a 10-year limited warranty, which is average for the mattress industry.
In the past few years, the company has faced a proposed class-action lawsuit after customers experienced health issues related to fiberglass exposure from Zinus mattresses. There are also numerous customer complaints about customer service, warranty, returns, and product issues on Trustpilot and BBB.
Read our Zinus mattress reviews to learn more. Or, if you want to buy a Canadian mattress from a company that’s rated “A+” on BBB and “Excellent” on Trustpilot, consider buying Juno instead. Juno offers a 120-night sleep trial, a 15-year warranty, free return pickup with a full refund, and a free bedding bundle with your purchase.
Zinus Green Tea
Zinus Green Tea is a memory foam mattress with a medium level of firmness. It has good motion isolation, very little bounce, and poor edge support. This mattress also doesn’t have any cooling features to balance out the heat-trapping qualities of memory foam.
It has green tea and “ActivCharcoal” charcoal infusions, which the company says will help with odours. However, according to Zinus’s website, the mattress cover isn’t machine washable, and removing it could “harm the fire safety barrier.”
Need an affordable cooling foam mattress that doesn’t contain fiberglass? Meet Juno.
Spa Sensations
Spa Sensations is a firm innerspring mattress with good edge support and motion isolation, as well as the highest bounce score of any mattress we’ve tested. It has an open coil system for breathability, but no other cooling features.
Zinus doesn’t offer a sleep trial for Canadian customers, so your sleep trial will vary depending on the retailer you buy from. Spa Sensations also comes with a 10-year limited warranty that covers manufacturing defects only.
Shopping for an affordable mattress with a 120-night sleep trial and 15-year warranty? Consider Juno.
Frequently Asked Questions
Are Zinus mattresses good?
Zinus offers mattresses at an accessible price, but there are numerous customer complaints about product quality issues on Trustpilot and BBB. In fact, the Spa Sensation mattress that we received for testing arrived with the end of one of the coils sticking out of the bottom fabric.
You can get a much better-quality mattress from brands like Juno. Priced at just $499 for a queen size, the Canadian-made Juno mattress comes with a 120-night sleep trial and a 15-year warranty. You also get a free bedding bundle that includes a mattress protector, pillow(s), sheets, and pillow protector(s), giving you extra value with your purchase.
Where are Zinus mattresses made?
Zinus makes its mattresses overseas, primarily in Asia. Zinus Green Tea is made in China, and Spa Sensations is made in Indonesia.
Where can you buy a Zinus mattress in Canada?
Zinus sells its mattresses online and in-store through third-party retailers like Amazon, Wayfair, and Walmart.
Does the Zinus mattress have fiberglass?
Zinus has faced a proposed class-action lawsuit related to the presence of fiberglass in their mattresses. Some customers have reported health issues and other problems linked to fiberglass fraying and leaking through the mattress cover.
While Zinus uses fire retardant barriers that may include fiberglass or a rayon-based alternative, it’s important to verify the specific materials used in your mattress model directly with the manufacturer, especially if fiberglass is a concern for you. Or, you can choose another mattress option like Juno that doesn’t contain fiberglass.
READ MORE: Is fiberglass in a mattress dangerous?
How long do Zinus mattresses last?
Many factors can determine the lifespan of a mattress, from the materials used to make it or the base being used with it. There are a number of customer complaints about quality and durability issues on Trustpilot and BBB, many of which complain that their Zinus mattresses didn’t last past the five-year mark.
What does the Zinus warranty cover?
Zinus’s 10-year limited warranty covers manufacturing defects only. This coverage doesn’t include “deterioration of the foam that results in an indentation of less than 1.5 inches, not associated with a sag in the foundation, box spring or platform or mattress.”
Any damage (including stains) will void the warranty, so Zinus recommends using an additional stain-resistant pad to protect the mattress.
How do you return a Zinus mattress?
The mattress’s return policy will depend on which retailer you bought it from. Check with the retailer to learn about any return restrictions, like sleep trial length or return shipping costs.
What Zinus mattress alternatives should I consider?
We think you’ll like Juno. This Canadian-made mattress has a cooling gel foam layer to keep temperatures comfortable, and it’s made without fiberglass. It comes with a 120-night risk-free sleep trial that includes free return shipping and full refunds. Juno also has a 15-year warranty (compared to Zinus’s 10-year warranty).
Juno is priced at just $499 for a queen size and comes with a free bedding bundle that includes a mattress protector, pillow(s), sheets, and pillow protector(s), giving you more value with your purchase at an accessible price.
Winner!
2024 Best Value Foam