Silk & Snow Mattress Reviews

Grace Struth

Sleep Content Lead

Meet Silk & Snow.

Silk & Snow entered the bed-in-a-box market after a successful Kickstarter campaign in 2017. The company now sells mattresses and sleep products in both the United States and Canada. Silk & Snow was acquired by Sleep Country in 2023.

There are benefits and drawbacks to purchasing a mattress from Silk & Snow. Our Silk and Snow mattress review will help you decide whether or not to buy your next mattress from this company.

Pros

  • Foam and hybrid mattress options
  • Suitable for most sleep styles
  • Owned by a well-known sleep brand
  • Canadian-made products
  • Higher weight capacity for heavy people
  • 365-night sleep trial
  • 15-year limited warranty
  • Free shipping
  • Convenient online purchasing and boxed delivery

Cons

  • Products lack advanced cooling features
  • RV sizes unavailable for hybrid and organic mattresses
  • Ships through multiple couriers, which may provide an inconsistent experience
  • Added fees for shipping to Canadian territories
  • Rated “A+” on BBB
  • Customer complaints about product quality, customer service, and returns
  • 15-year warranty limits free repair or replacement after 10 years

 

Popular Silk & Snow Mattresses

These well-known mattresses are available through the Silk & Snow Canada website. However, you should know about the upsides and downsides of each product.

Poor customer reviews indicate you may have difficulty dealing with Silk & Snow customer service and arranging a return if there’s a problem with your mattress. Long-term warranty coverage is limited, too, with free repair or replacement ending after just 10 years.

Read our Silk and Snow reviews to learn more. Or, if you’re looking for more advanced cooling features and better-rated customer service (according to Trustpilot and BBB), consider Logan & Cove or Douglas instead.

Distant photo of the Silk & Snow Original Mattress on a bedframe in a bedroom taken from a front angle.

S&S Foam

The S&S Foam Mattress is a medium-firm memory foam mattress with good motion isolation, support, and pressure point relief, and motion isolation.

However, the mattress doesn’t live up to its claim of “zero motion transfer.” It scored a 7.6/10 for motion isolation in third-party engineer testing (commissioned by us)—still leaving room to improve.

Need a cooling foam mattress with greater motion isolation? Consider Douglas Original.

Distant photo of the Silk & Snow hybrid mattress on a bedframe in a bedroom taken from a front angle.

S&S Hybrid

The S&S Hybrid Mattress is a medium-firm mattress with a firmer feel. It provides zoned support under your back and hips using pocketed coils and memory foam.

Still, Silk & Snow lacks the advanced cooling features you might expect from a hybrid mattress. Customers have also complained of difficulty arranging a product return.

Want to buy a supportive hybrid mattress with more cooling features and top-notch customer service? Consider Logan & Cove Frontier.

Distant photo of the Silk and Snow Organic Mattress on a bedframe in a bedroom taken from a front angle.

S&S Organic

The S&S Organic Mattress uses organic latex and cotton for a supportive, responsive hybrid mattress with a firm feel and zoned support regardless of how much you weigh.

However, customers have reported issues with motion transfer—not ideal if you share a bed with a partner. The mattress is also regularly priced at $1,400 for a queen size, which is less affordable for some Canadians.

Want a premium hybrid mattress with great motion isolation for under $1,000? Consider Logan & Cove Choice.

 

Frequently Asked Questions

Are Silk & Snow mattresses good?

Some Silk and Snow owners report liking their mattresses. However, if you’re looking for a cooling foam or hybrid mattress, excellent customer service, or advanced cooling features, you may prefer a different mattress. We suggest Logan & Cove or Douglas.

Who owns Silk & Snow?

Sleep Country acquired Silk & Snow in 2023. The company also owns other sleep brands like Endy and Casper.

What Silk & Snow mattress sizes are available?

Silk and Snow mattress sizes include standard twin, twin XL, full/double, queen, king, and California king sizes for the Original, Hybrid, and Organic models. You can also purchase a foam RV mattress in three sizes.

Do Silk & Snow mattresses smell?

Silk and Snow claims on their website that you might notice a minimal new mattress smell (known as off-gassing), but say it should go away quickly. A number of customer reviews disagree, though, with some buyers returning their mattresses after the smell didn’t go away.

How long is the Silk & Snow mattress warranty?

Silk and Snow Canada offers a 15-year mattress warranty that covers one-time repair or replacement due to manufacturer errors. However, this warranty provides limited free coverage after the 10-year mark.

According to the Silk and Snow website, your mattress can only be repaired or replaced free within the first 10 years of owning it. For the next five years of the warranty, repair or replacement will cost you 75% of the original purchase price.

 

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Winner!

2021 Product of the Year™

Voted the top choice overall in the Mattress-in-a-Box category through a survey of 4,000 Canadians by Kantar.

The award-winning and Canadian-made Douglas mattresses offer unbeatable value and include: FREE bedding bundle, a 365-night sleep trial, and cooling gel foams for optimal comfort.

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