Casper Snow Mattress Review (2024)

Alex Forest

Sleep Content Specialist

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Casper Snow Review

Made in United States
Queen $2,999
Our Rating
?

Informed by third-party engineer testing commissioned by GoodMorning.com.
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6.1 /10

High-Priced Cooling Hybrid Mattress

Casper Snow is a cooling hybrid mattress made in the United States. It has advanced cooling features like perforated foam, phase-change material, and cooling yarn in the top cover. This mattress also has zoned support and notably good motion isolation. Casper Snow is available through Casper’s website and at Sleep Country Canada.

At $2,999 for a queen size, Casper Snow is much more expensive than similar cooling mattresses. For example, Octave Horizon is half the price at just $1,499 for a queen size. Octave also offers greater pressure-point relief and more cooling features, like CryoFusion™ cooling nanofibres, CopperGel™ memory foam, aerated latex, ecoLuxe® cooling gel foam, and premium Elastex® foam.

Looking for a premium cooling mattress without a premium price tag? Meet Octave Horizon.

Read Octave Horizon Review

 

You May Prefer:

Octave Horizon

9.4 /10

Made in

Winner!

Our Pick for Best Cooling Mattress 2024

Designed with advanced cooling fabrics and high-tech foams, Octave offers Canada’s best cooling mattress at a remarkably competitive price. Get a 365-night sleep trial, 15-year warranty, and FREE bedding bundle with your mattress purchase.

Queen $1,499
Shop Now


 

Casper Snow Mattress Sizes & Prices

SizePriceDimensionsWeight

Twin

$2,199

75″ x 37.5″ x 12″

65 lb

Twin XL

$2,349

80″ x 38″ x 12″

68 lb

Full / Double

$2,799

75″ x 53″ x 12″

85 lb

Queen

$2,999

80″ x 60″ x 12″

104 lb

King

$3,499

80″ x 76″ x 12″

129 lb

California King

$3,499

84″ x 72″ x 12″

129 lb

 

Get a queen-size mattress with advanced cooling features for under $1,500.

Read Octave Horizon Review

 


Photo of the Casper Snow Mattress box on the floor in a bedroom taken from a front angle.

 

Delivery, Sleep Trial & Returns

Casper offers free shipping to most locations in Canada within 1–3 business days. These terms apply whether you buy from the Casper website, a third-party retailer like Sleep Country, or one of Casper’s brick-and-mortar Sleep Store locations. Delivery to the Canadian territories will cost extra and may take longer than shipping to other regions.

Casper offers an industry-standard 100-night sleep trial and a 10-year warranty. However, these timelines fall short compared to brands like Octave Horizon, which offers a much longer 365-night sleep trial and 15-year warranty.

If you buy Casper Snow from a different retailer, note that trial and warranty policies may not be the same as those offered by Casper. For example, Casper offers free return pickups for a full refund. But if you buy from Sleep Country, expect to pay a $65 exchange fee and only receive store credit. For more details about returns and warranty claims, contact the retailer directly.

 

Courier

UPS

Shipping Cost

Free

Shipping Time

1–3 business days

Sleep Trial Nights

100

Warranty Years

10

Return Ease

Free pickup and return, full refund

 

Choose Octave Horizon for a risk-free 365-night sleep trial and a 15-year warranty.

Read Octave Horizon Review


Close-up photo of the inside of the Casper Snow Mattress on a bedframe in a bedroom taken from a corner angle.

 

Casper Snow Mattress Construction

HeightLayersCertiPUR-US® CertifiedMachine Washable Cover

12″

5

Yes

No

Casper Snow stands 12″ tall. While Casper’s website seems to indicate that the mattress contains 3 layers, it actually contains 5 layers of foam and coils. All foam used in Casper Snow is CertiPUR-US®-certified. However, Casper doesn’t publicly share foam density information.

  • Layer 1: The top (comfort) layer uses 1″ polyurethane foam, which uses Casper’s AirScape Technology to increase airflow. Casper doesn’t explain what this technology is or how it provides cooling benefits.
  • Layer 2: The second 1″ foam layer has zoned support and uses Casper’s HeatDelete Bands (which are made of metal foil) and phase-change material to help keep you cool as you sleep. While phase-change material is effective at temperature control, it’s not clear how the HeatDelete foil provides any cooling benefit.
  • Layer 3: The third (transition) layer uses denser 2″ foam to prevent you from feeling the coil layer beneath. This layer isn’t listed on the product page on Casper’s website.
  • Layer 4: The fourth (support) layer is made of 6.5″ individually pocketed flex coils, which are encased in a layer of dense foam around the edge. The support layer stops you from sinking too far into the mattress.
  • Layer 5: This 1″ bottom foam layer provides a foundation for the coil layer above and prevents the coils from damaging your foundation. This layer also isn’t listed on the product page on Casper’s website.

The mattress cover accounts for the remaining 0.5″ in height. According to the company website, Casper’s mattress covers are made using recycled polyester, upcycled cotton, rayon, and lycra (spandex). Casper Snow’s cover also uses specialized cooling yarn.

In our experience, polyester and lycra aren’t known for their cooling. Polyester isn’t naturally breathable and can trap heat. Lycra also doesn’t have cooling properties and can reduce the breathability of other fabrics. While Casper Snow’s cooling yarn may help keep temperatures down, the other materials in the cover may affect how well it does so.

Although the mattress cover has a zipper, Casper strongly advises against removing it for any reason. The cover isn’t machine washable.

Choose the cooling mattress with a machine-washable top cover.

Read Octave Horizon Review


Mattress Performance Results

Image of a mannequin laying on the Casper Snow mattress showing an impression in the mattress that indicates firmness

During testing, our mannequin weighs 170 lb and measures 5’5″ tall.

5.9 /10

Firmness

In third-party engineer testing (commissioned by us), Casper Snow scored 5.9/10 for firmness. This places the mattress in the medium-firm range, meaning it strikes a balance between comfort and support. Medium-firm mattresses are ideal for most sleep styles.


Image of a mannequin sitting on the edge of the Casper Snow mattress leaving an impression that indicates the amount of edge support

During testing, our mannequin weighs 170 lb and measures 5’5″ tall.

6.5 /10

Edge Support

Casper Snow scored 6.5/10 for edge support. This is above-average for a hybrid mattress. Casper Snow has more support than some other mattresses while you’re sitting on the edge, or sleeping further away from the middle of your bed.

Need a little extra support at the edge of your mattress? Consider Octave Horizon with its higher edge support score of 6.8/10.


7.9 /10

Motion Isolation

Casper Snow scored 7.9/10 for motion isolation. This is a very good score for a hybrid mattress. You and your partner shouldn’t notice each other moving around as you sleep.


3.0 /10

Bounce

Casper Snow scored 3.0/10 for bounce, which is a notably low score for a hybrid. Because this mattress has a fair amount of “hug,” you may find it difficult to change positions while you sleep.

Need a mattress that’s a little more responsive? We suggest Octave Horizon with its bounce score of 3.8/10.


Company Background

LaunchedCompany HQOwnershipBBB RatingTrustpilot Rating

2014

New York City, USA

Private

“A+”

“Average”

Casper first emerged in 2014 as an early North American bed-in-a-box brand. The company expanded its product lineup over the years with substantial funding from organizations like the Target Corporation and celebrities such as Ashton Kutcher. Today, the company offers mattresses, bedding accessories, and home decor.

Based in New York City, Casper went public in 2020 but was taken private again in 2022 after a stock collapse. Casper also shut down European operations in 2022 and now exclusively operates within the US and Canada. In 2023, Sleep Country acquired the rights to Casper’s Canadian operations.

While the company holds an “Average” rating on Trustpilot and an “A+” rating on Better Business Bureau, Casper only has 1.07/5 stars for customer reviews on BBB at the time this review was written. Several negative Casper mattress reviews mention warranty issues, poor customer service, delivery problems, and other concerns.

It’s also worth noting that the company website only displays a handful of five-star Casper mattress reviews. Without getting the full picture of all customer experiences, it’s difficult to say for certain whether you would enjoy sleeping on a Casper mattress.

Choose Octave, the mattress brand with over 5,000 five-star reviews.

Read Octave Horizon Review

Should You Buy Casper Snow?

Casper Snow offers competitive cooling features and above-average motion isolation. But it lacks basic features like a machine-washable cover, and the brand’s sleep trial and warranty are only average. This makes it hard to justify the high price point. We recommend Octave Horizon instead.

Octave Horizon is a memory foam mattress known for its pressure-point relief and advanced cooling features. It has a CryoFusion™ cooling nanofibre cover, copper-infused memory foam treated with PolarMAX® phase-change material, aerated latex foam, ecoLuxe® cooling gel foam, and multi-zone support foam with integrated air channels.

Octave Horizon comes with a generous 365-night sleep trial, a 15-year warranty, and a free bedding bundle. It even has a machine-washable cover. This premium cooling mattress is accessibly priced at just $1,499 for a queen size—half the price of Casper Snow.

 

Frequently Asked Questions

Is the Casper Snow mattress good?

Casper Snow offers competitive features, including advanced cooling and zoned support. But the relatively high price tag ($2,999 for a queen size) makes it significantly more expensive than similar Canadian mattresses with the same features. Because Casper Snow is made in the USA, its price includes high government tariffs that raise the price without adding any additional value.

We think you’ll get more value with Octave Horizon. This Canadian memory foam mattress also offers cooling and zoned support, but at half the price of Casper Snow—just $1,499 for a queen size. You also get a machine-washable cover, a 365-night sleep trial, a 15-year warranty, and a free bedding bundle with your purchase.

How much does Casper Snow cost?

Casper Snow costs $2,199–$3,499, depending on the size you choose. It’s available in sizes ranging from twin to California king. A queen-size Casper Snow costs $2,999.

Is the Casper Snow mattress cover machine washable?

No. Casper states that Casper Snow’s mattress cover is not machine-washable. It should only be spot-cleaned, and its cover should not be removed for any reason.

Where are Casper mattresses made?

Casper manufactures its mattresses in Georgia and Pennsylvania, USA.

How do I return a Casper mattress?

Casper requires you to try Casper Snow for at least 30 nights before returning it. After that point, you can contact Casper to arrange a free mattress pickup before the 100-night sleep trial ends. The company will give you a full refund.

Note that return policies may vary if you purchase Casper Snow from a different retailer. For example, Sleep Country only allows exchanges and will charge a $65 exchange fee.

What Casper Snow mattress alternatives should I consider?

We recommend Octave Horizon instead. At $1,499 for a queen size, Horizon offers better pressure-point relief and advanced cooling features at half the price of Casper Snow.

Horizon comes with a CryoFusion™ cooling nanofibre cover and 5 premium layers, including copper-infused memory foam treated with PolarMAX® phase-change material, aerated latex foam with hundreds of breathable vents, ecoLuxe® cooling gel foam, and multi-zone support foam with integrated air channels. You also get a 365-night sleep trial, a 15-year warranty, and a free bedding bundle.

 

You May Prefer:

Octave Horizon

9.4 /10

Made in

Winner!

Our Pick for Best Cooling Mattress 2024

Designed with advanced cooling fabrics and high-tech foams, Octave offers Canada’s best cooling mattress at a remarkably competitive price. Get a 365-night sleep trial, 15-year warranty, and FREE bedding bundle with your mattress purchase.

Queen $1,499
Shop Now