Zinus Mattress Review (2024)

Grace Struth

Sleep Content Lead

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Zinus Green Tea Review

Made in China
Queen $399
Our Rating
?

Informed by third-party engineer testing commissioned by GoodMorning.com.
Learn more >

6.6 /10

Budget Memory Foam Mattress With No Sleep Trial

The Zinus Green Tea memory foam mattress is manufactured in China. It’s available in Canada via online and in-store third-party retailers. Prices vary by individual retailer, but Amazon Canada currently sells Zinus Green Tea at $399 for a queen size.

This Zinus mattress review is for the 12″ model. Its main selling point is a layer of proprietary BioFoam, infused with green tea and charcoal. This gives the mattress excellent motion isolation, but it still has poor edge support and very little bounce. Zinus only offers a 10-year warranty, and the manufacturer doesn’t offer a sleep trial in Canada.

Want a Canadian-made budget-friendly mattress? You should meet Juno.

Read Juno Review

 

You May Prefer:

Juno

9.0 /10

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2024 Best Value Foam

A favourite of budget shoppers across Canada, Juno is made with cooling gel foam and support foam for a more comfortable night’s rest. Juno comes with a FREE bedding bundle, a 120-night sleep trial, and a 15-year warranty.

Queen $499
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Zinus Green Tea Mattress Sizes & Prices

SizePriceDimensionsWeight

Twin

$340

75″ x 39″ x 12″

40 lb

Full / Double

$410

75″ x 54″ x 12″

54 lb

Queen

$399

80″ x 60″ x 12″

63 lb

King

$869

80″ x 76″ x 12″

79 lb

Looking for an affordable foam mattress in more sizes? Check out Juno.

Read Juno Review

 


photo of Zinus mattress box in bedroom on carpet

 

Delivery, Sleep Trial & Returns

Zinus doesn’t ship directly from its website to Canadian customers. If you’re buying a Zinus Green Tea mattress in Canada, you’ll have to do it online via websites like Amazon or in-person through retailers like Wal-Mart.

Though this mattress is more affordable than some other memory foam mattresses, remember that the Zinus Green Tea mattress doesn’t have an official sleep trial if it’s purchased in Canada. It’s up to individual retailers to offer a “try before you buy” period. This contrasts with other memory foam mattresses like Juno, which offers a 120-night sleep trial across Canada.

The mattress’s return policy also depends on which retailer you bought it from. Retailers’ return policies can vary widely, so always read the policy before you buy. Zinus also offers a 10-year limited warranty that covers manufacturing defects only. This matches the industry standard, but competing brands can do better. Juno offers a significantly longer 15-year warranty.

Zinus customer service is difficult to reach, which is a problem if you need to return your mattress or get warranty support. Zinus doesn’t offer online chat and doesn’t have a customer service phone number. Your only option is to fill out the contact form on Zinus’s website and wait for an answer. The company doesn’t provide a guaranteed response timeline.

 

Courier

FedEx, UPS

Shipping Cost

Varies by retailer

Shipping Time

Varies by retailer

Sleep Trial Nights

100 (US only)

Warranty Years

10

Return Ease

Free pickup and return, full refund

 

Get Juno and enjoy a 120-night sleep trial with a 15-year warranty.

Read Juno Review


photo of Zinus Green Tea mattress layers

 

Zinus Mattress Construction

HeightLayersCertiPUR-US® CertifiedMachine Washable Cover

12″

3

Yes

No

The Zinus Green Tea Mattress has 3 layers of memory foam.

  • Layer 1: The top layer is 3″ of BioFoam memory foam, infused with charcoal and green tea. Zinus claims this keeps the mattress fresher for a longer time and helps to relieve aches and pains.
  • Layer 2: This 2″ transition layer is a layer of Zinus Comfort Foam® designed to provide consistent support and softness while stopping you from sinking in too deep. Zinus Green Tea is extremely soft, which means the mattress is comfortable but may not provide as much support as you need.
  • Layer 3: The 7″ foam base layer is designed to provide full-body pressure relief, long-term durability, and strong edge support. However, third-party engineer testing found that the layer doesn’t perform as well as expected for edge support.

The polyester-based mattress cover is not machine-washable. In the past, Zinus has used fiberglass in its mattress products to meet United States federal regulations on fire safety. A statement on Zinus’s US site says the company is transitioning away from fiberglass to a rayon-based fire retardant. It’s not clear when this transition is taking place, and Zinus still warns mattress owners not to remove the mattress cover.

It’s also possible that some retailers may still sell Zinus Green Tea mattresses containing fiberglass. Talk to your specific retailer and ask if the Zinus Green Tea mattresses in their inventory are models that contain fiberglass.

Looking for a Canadian foam mattress that doesn’t use fiberglass? Check out Juno.

Read Juno Review


Mattress Performance Results

3.3 /10

Edge Support

The Zinus Green Tea mattress scored 3.3/10 on edge support. This is low, even for a foam mattress. If you’re looking for a mattress that allows you to sit comfortably on the edge, try Juno with its edge support score of 8.0/10.


8.6 /10

Motion Isolation

This mattress scored an extremely high 8.6/10 in motion isolation. This ensures that you and your partner will sleep soundly, and there’s a low chance that you’ll feel your partner moving around.


1.9 /10

Bounce

Zinus scored an extremely low 1.9/10 bounce rating. This isn’t surprising, considering the mattress’s high motion isolation score. If you’re looking for a more responsive mattress that makes it easier for you to get up, Juno might fit your needs better with its bounce score of 2.5/10.


Company Background

LaunchedCompany HQOwnershipBBB RatingTrustpilot Rating

1979

South Korea

Private

“F” (unaccredited)

“Poor”

Zinus is a South Korea–based company founded in 1979 by Youn Jae Lee. According to the company’s website, it began as a tent manufacturer before expanding into mattresses. The company maintains an “F” (unaccredited) rating on Better Business Bureau. At the time of writing, Zinus has a “Poor” rating on Trustpilot with 1.6/5 stars, based on 66 reviews. 79% of those ratings are 1 star.

Overall, there are a significant number of customer complaints about the company and its products. Complaints include poor customer service and the company not honouring its warranty and return policies. Customers have also complained about missing parts and notable manufacturing defects, including fiberglass strands fraying and leaking through the mattress cover.

Zinus is currently facing a proposed class-action lawsuit after a California customer’s four-year-old daughter experienced serious health issues related to the fiberglass in her Zinus mattress. This is just one of several thousand people in the United States who say they were affected by fiberglass in the mattress. If fiberglass is a health concern for you, another mattress option like Juno might be safer.


Juno’s parent company has an “A+” BBB rating and an “Excellent” rating on Trustpilot.

Read Juno Review

Should You Buy Zinus Green Tea?

The Zinus Green Tea memory foam mattress doesn’t come with cooling features or a sleep trial for Canadians. The company is also facing a proposed class-action lawsuit and has many customer reviews about poor service and product quality. We recommend choosing competitor Juno instead.

Juno comes with a cooling gel layer, a 120-night sleep trial, and the option of a full refund with easy returns. Get greater value for a similar price, especially when you factor in Juno’s free bedding bundle with pillow(s).

You’ll also get more peace of mind when you buy from a company with an “A+” BBB rating and an “Excellent” rating on Trustpilot.

 

Frequently Asked Questions

Is the Zinus mattress cover machine washable?

No. Zinus warns that its mattress covers should not be removed. This is because of the fire sock beneath the cover, which may contain fiberglass (depending on where and when you bought the mattress). Unzipping the cover could release fiberglass particles and be harmful to your health. Instead, spot-clean any stains on your mattress cover.

READ MORE: Is fiberglass in a mattress dangerous?

What does the Zinus warranty cover?

Zinus’s 10-year limited warranty covers manufacturing defects only. This coverage doesn’t include “deterioration of the foam that results in an indentation of less than 1.5 inches, not associated with a sag in the foundation, box spring or platform or mattress.” Any damage (including stains) will void the warranty, so Zinus recommends using an additional stain-resistant pad to protect the mattress.

Where are Zinus mattresses made?

Zinus manufactures its products across Asia and North America. The company currently manufactures the Zinus Green Tea mattress in China.

Does the Zinus Green Tea mattress need a special frame?

According to the manufacturer’s website, this mattress can be used with a “box spring, platform bed frame, slatted base, bunkie board, [or] adjustable bed frame.” Zinus recommends a flat surface for its mattresses.

What Zinus Green Tea mattress alternatives should I consider?

Are you looking for a firmer foam mattress with cooling features for a more comfortable night’s sleep? We think you’ll like the Juno mattress. It comes with a 120-night sleep trial, giving you four months to try Juno before making your decision. The 15-year warranty, from one of the industry’s most reputable companies, is also a vast improvement over Zinus’s 10-year coverage. Get all this for the price of $499 for a queen size, as well as a free bedding bundle with pillow(s).

 

You May Prefer:

Juno

9.0 /10

Made in

Winner!

2024 Best Value Foam

A favourite of budget shoppers across Canada, Juno is made with cooling gel foam and support foam for a more comfortable night’s rest. Juno comes with a FREE bedding bundle, a 120-night sleep trial, and a 15-year warranty.

Queen $499
Shop Now