Serta Perfect Sleeper Mattress Review (2024)
Updated: August 26, 2024
Grace Struth
Sleep Content Lead
Our Rankings
Edge support and motion isolation are factored into our overall mattress ratings. These scores are shown in green (scores of 5.0+), yellow (3.0–4.9), or red (2.9 and below). Firmness, bounce, and cooling features are a matter of personal preference and aren’t part of our rating system, so these scores are shown in grey.
7.6 /10
9.5 /10
6.3 /10
7.8 /10
1.8 /10
Product Details
Serta Perfect Sleeper Elite Percevall is 11.5″ tall and has 4 layers. It has a firm feel, which may not be ideal if you’re a side sleeper. The mattress also has an antimicrobial mattress cover woven with silver, which the brand claims will promote cooling. This cover is not machine washable.
It’s common for hybrid mattresses to use coil rows for support along the sidewalls. However, Serta Perfect Sleeper Elite Percevall uses foam blocks for support instead. This may contribute to the mattress’s excellent edge support. It also has good motion isolation and a high level of bounce, according to third-party engineer testing (commissioned by us).
Competing mattresses like Octave Vista offer many of the same features at a lower price point. Like Percevall, Octave provides zoned support and cooling technologies. Unlike Percevall, however, Octave has copper-infused memory foam, phase-change material, and a machine-washable mattress cover woven with cooling nanofibres. You also receive a free bedding bundle with your purchase.
Ideal For: Back Sleepers, Stomach Sleepers
Serta Mattress Sizes & Prices
Choose Octave Vista and get a quality cooling mattress for just $899 for a queen size.
Read Octave Vista Review
Delivery, Sleep Trial & Returns
Note: Serta Perfect Sleeper Elite Percevall was available in Canada through Sleep Country but has been discontinued. You may still be able to find it through some mattress resellers. We purchased this mattress from Sleep Country, so the information in this section is specific to Sleep Country’s delivery, sleep trial, and return practices.
Mattresses typically ship from Sleep Country within 3–10 business days, depending on the company’s inventory and delivery schedule. You have 100 nights to test your mattress at home using Sleep Country’s standard sleep trial.
If you want to return the mattress, you need to bring the mattress back to the store yourself. There are no refunds, only exchanges for store credit. A $65 exchange fee applies.
Sleep Country offers a 10-year warranty on most mattresses. However, customers have left negative reviews on Better Business Bureau and Trustpilot about product quality and warranty claims. If you need to file a warranty claim, you may have difficulty getting your claim honoured (sources 1, 2, and 3).
In comparison, competing memory foam mattresses like Octave Vista come with a 365-night sleep trial with free return pickup and a full refund. The mattress also comes with a 15-year warranty. Octave is rated “A+” on BBB, is rated “Excellent” on Trustpilot, and maintains a rating of 4.7/5 stars across more than 6,000 on-site customer reviews.
Octave Vista comes with a 365-night sleep trial and free return pickup with a full refund.
Read Octave Vista Review
Serta Perfect Sleeper Mattress Construction
Serta Perfect Sleeper Elite Percevall is a hybrid mattress with 4 distinct layers. It stands 11.5″ high.
- Layer 1: The top (comfort) layer is 1″ foam that’s been quilted into pockets. Technically, this layer is actually two separate sheets of 0.5″ foam. We consider this one layer because the foam sheets are physically attached and combined to form the top layer.
- Layer 2: This layer is 2″ of relatively dense foam, preventing you from feeling the coils as they adjust to your body’s movements. However, with its denser feel, you may not experience the full contouring benefits of the coil layer below.
- Layer 3: 8″ individually pocketed coils provide full-body support. These coils aren’t used along Percevall’s sidewalls. The sidewalls are instead supported using 3″ support foam, which contributes to the mattress’s excellent edge support score.
- Layer 4: At the bottom of the mattress, 0.5″ of foam provides a little extra support below the pocketed coils.
Serta indicates that the Perfect Sleeper Elite Percevall uses Serta® Support Gel Foam. It’s not clear whether this foam is used in the first or second layer. Serta also doesn’t disclose the densities of the foams used in Serta Perfect Sleeper Elite Percevall. All foam used is CertiPUR-US®-certified.
The mattress cover uses antimicrobial fabric woven with silver fibres to help keep the mattress cool and fresh. However, Percevall’s mattress cover is not removable or machine-washable.
Serta Perfect Sleeper Elite Percevall’s main cooling features are its mattress cover and gel foam layer. These features could be useful if you don’t struggle with overheating while you sleep. But if you’re a hot sleeper, these features may not be enough to keep temperatures comfortable.
Octave Vista has a cooling, machine-washable mattress cover.
Read Octave Vista Review
MattressReviews.ca commissions licensed third-party engineers and uses public data to rate mattresses on over 30 criteria.
This allows us to accurately rate and compare the performance of the mattresses reviewed on this website. Engineer independence and operating standards help ensure their results remain unbiased, valid, and reliable. Each mattress was evaluated using the same strict mattress testing methodology to protect the overall integrity of the results. The full report has been given the official stamp of approval from an APEGA-certified engineer operating under a strict ethical code of conduct.
Mattress testing conducted outside of this professional standard poses a greater risk of validity errors or reviewer bias.
During testing, our mannequin weighs 170 lb and measures 5’5″ tall.
7.6 /10
Firmness
Serta Perfect Sleeper Elite Percevall scored 7.6/10 for firmness. This is considered a firm mattress. You could find this level of firmness uncomfortable if you sleep on your side.
A medium-firm mattress, on the other hand, is ideal for all sleep styles. You may want to consider a medium-firm mattress like Octave Vista, which scored 6.8/10 for firmness.
During testing, our mannequin weighs 170 lb and measures 5’5″ tall.
9.5 /10
Edge Support
Serta Perfect Sleeper Elite Percevall scored 9.5/10 for edge support in third-party engineer testing (commissioned by us). This is an exceptionally high score for any mattress, and it’s surprising given that the sidewalls are made of foam. You shouldn’t notice any sagging when you sit on the edge of the bed.
6.3 /10
Motion Isolation
Serta Perfect Sleeper Elite Percevall scored an above-average 6.3/10 for motion isolation. This score suggests that the person sleeping next to you might not be disturbed if you shift positions gently. However, more forceful movements (like the one shown in the video above) might wake them up.
In comparison, competing memory foam mattress Octave Vista earned a higher motion isolation score of 7.3/10. A score this high helps ensure a restful, undisturbed sleep.
7.8 /10
Bounce
Serta Perfect Sleeper Elite Percevall scored 7.8/10 for bounce. This is exceptionally high, even for a hybrid mattress. While you shouldn’t have any difficulty changing positions, this mattress may be too responsive to allow for a restful night’s sleep.
1.8 /10
Cooling Features
While it’s marketed as a cooling mattress, Serta Perfect Sleeper Elite Percevall has limited information about it cooling features. Some components in the mattress can provide a cool sensation, but without more detail, we can’t say whether you’ll notice lasting cooling performance. Serta Perfect Sleeper Elite Percevall earns points for its:
- Cooling mattress cover with undisclosed technology
- Layer of temperature-regulating cooling gel foam
- Layer of individually wrapped coils that allow for air circulation
- Layer of support foam with undisclosed cooling technology
Want a mattress with excellent cooling and support features? Consider Octave Vista instead, with its cooling nanofibre cover, copper-infused memory foam, phase-change material, and multi-zone support foam with breathable air channels. Vista is also much more affordably priced at $899 for a queen size, compared to $1,389 for Serta.
Read Octave Vista Review
Company Background
Founded in 1931, Serta is an American company based in Illinois. Serta’s biggest licensee, the National Bedding Company, was acquired by two private equity firms in 2005. After the following restructuring, Serta International became a subsidiary of Serta Simmons Bedding, LLC. The parent company filed for Chapter 11 bankruptcy in early 2023 and concluded financial restructuring later that year.
Despite its high profile in the mattress industry, the company’s reputation on consumer protection websites is concerningly low. On Trustpilot, the company is rated “Poor” and has a 1.9/5 rating, with more than 70% of customer reviews being one star. Serta’s Better Business Bureau profile is rated “F” (unaccredited) with a customer review rating of 1.58/5 stars.
Some customer reviews have reported difficulty dealing with customer service and attempting to return defective products. Complaints also include quality issues like mattress sagging and degradation after only a few years (sources 1, 2, and 3). Other customers have noticed that the materials in their Serta mattress tend to break down much faster than expected.
Choose the company that’s rated “A+” on BBB and “Excellent” on Trustpilot.
Read Octave Vista Review
Frequently Asked Questions
Is Serta Perfect Sleeper a good mattress?
Serta Perfect Sleeper Elite Percevall performed well in third-party engineer testing (commissioned by us) and has exceptionally good edge support. That said, it’s difficult to recommend a mattress without advanced cooling features—and a company with a poor online reputation.
We find more value in Octave Vista, available at just $899 for a queen size. It offers the same zoned support as Percevall, paired with advanced cooling features, a machine-washable cover, and a free bedding bundle. The company is also rated “A+” on BBB, is rated “Excellent” on Trustpilot, and has 5,200+ five-star reviews from happy customers.
How long does a Serta Perfect Sleeper last?
You can typically use the warranty length to indicate a mattress’s possible lifespan. Sleep Country offers a 10-year warranty on most mattresses. The Serta warranty varies according to the warranty code printed on the law label. According to Serta’s warranty guide, Percevall’s “W9” code means the mattress is covered by a 10-year warranty with no-charge repair or replacement.
However, numerous customer reviews on BBB and Trustpilot indicate that Serta mattresses can sag and degrade relatively soon after purchase.
Who sells Serta Perfect Sleeper mattresses?
Serta mattresses are sold by a variety of different third-party retailers, including Sleep Country Canada and The Brick. Serta Perfect Sleeper Elite Percevall was available at Sleep Country until early 2024. It has since been discontinued and is only available through mattress resellers.
Where are Serta mattresses made?
Serta produces its mattresses in Canada and the United States. Serta Perfect Sleeper Elite Percevall was made in Canada.
What does the Serta Perfect Sleeper warranty cover?
Serta offers a limited manufacturer’s warranty, which covers manufacturing defects only. This coverage varies depending on the mattress model you have. Check the mattress’s law label for a warranty code, then compare it with Serta’s warranty guide for more information about your warranty coverage.
How much is a Serta Perfect Sleeper mattress?
Serta Perfect Sleeper Elite Percevall was available for $1,389 for a queen size from Sleep Country. After being discontinued, prices now vary according to individual resellers.
What Serta mattress alternatives should I consider?
We recommend Octave Vista. With Octave, you’ll get a CryoFusion™ cooling nanofibre cover and copper-infused memory foam treated with PolarMAX® phase-change material. Octave mattresses come with a 365-night sleep trial, a 15-year warranty, and a free bedding bundle—all for just $899 for a queen size.
You May Prefer:
Octave Vista
9.8 /10
Made in
![]()
Winner!
Our Pick for Best Cooling Mattress 2024
To buy a mattress from a world-famous brand
To spend under $1,000 for a queen-size mattress
