Is the Kingsdown mattress cover machine washable?
The Kingsdown Silent Partner Fairhaven mattress is spot-clean only. This is a Euro-top mattress, which means the cover doesn’t come off and isn’t machine washable.
Kingsdown Mattress Review (2024)
Updated: April 26, 2024
Kingsdown Silent Partner Fairhaven
Made in 
Queen $2,199
Our Rating
Informed by third-party engineer testing commissioned by GoodMorning.com.
Learn more >
4.1 /10
High-Priced Hybrid with No Refunds
Kingsdown Silent Partner Fairhaven is a hybrid mattress with a medium-firm feel. It’s only available through Sleep Country Canada for $2,199 for a queen size. This mattress uses cooling features like moisture-wicking fibres and cooling gel foam to keep you comfortable. However, it does still contain memory foam, which is known for heat trapping.
Kingsdown Silent Partner Fairhaven comes with a 100-night sleep trial and an exchange-only policy. Sleep Country offers a 10-year warranty, but Kingsdown’s manufacturer warranty coverage isn’t clear.
Our Rankings
Edge support and motion isolation are factored into our overall mattress ratings. These scores are shown in green (scores of 5.0+), yellow (3.0–4.9), or red (2.9 and below). Firmness and bounce are a matter of personal preference and aren’t part of our rating system, so these scores are shown in grey.
Determined by how much the mattress edge sinks under applied weight. A mattress with average to good edge support will score 5/10 or higher.
7.0 /10
Determined by measuring a medicine ball’s impact on the mattress. Average to good motion isolation would be 5/10 or higher.
5.3 /10
Determined by dropping a medicine ball onto the mattress. The higher the first bounce, the higher the score out of 10.
6.1 /10
Product Details
Kingsdown Silent Partner Fairhaven is 14″ tall and has a quilted top for added plushness. In third-party engineer testing (commissioned by us), it scored decently well for edge support and average for motion isolation. It also has a good amount of bounce, giving you an extra-responsive sleep surface.
However, it’s difficult to find Kingsdown mattress reviews for the Fairhaven model. The mattress is only sold through Sleep Country and has just four customer reviews at the time of writing.
At $2,199 for a queen size, Kingsdown Silent Partner Fairhaven has an above-average price point for a hybrid mattress. If you’re looking for a mattress that provides similar features for a lower price, check out Logan & Cove Choice. You’ll receive a quality hybrid mattress with a free bedding bundle, 365-night sleep trial, and 15-year warranty—all for just $999 for a queen size.
Price
$1,699–$2,999
Firmness
Medium-firm
Type
Hybrid
Shipping Cost
Free shipping on orders over $75
Trial Nights
100
Warranty Years
10Ideal For: Side Sleepers, Back Sleepers, Front Sleepers
Pros & Cons
Consider Kingsdown if you want…
-
A hybrid mattress with a medium-firm feel - A bouncier, more responsive mattress
- Basic cooling features
- Free shipping on orders over $75
- A 10-year retailer warranty
Skip this mattress if you want…
-
To buy a hybrid mattress for under $2,000 - A sleep trial longer than 100 nights
- A mattress with better motion isolation
- To compare prices from multiple retailers (only available through Sleep Country)
- To buy a mattress with over 5,000 customer reviews
Looking for a quality hybrid mattress at a more competitive price? You should consider Logan & Cove.
Read Logan & Cove Choice Review
You May Prefer:
Logan & Cove Choice
9.5 /10
Made in
Winner!
2024 Best Hybrid Mattress
Logan & Cove mattresses feature a lavish hotel-quality design and a generous 365-night sleep trial. You’ll also receive a FREE bedding bundle to complement your new luxury mattress.
BONUS OFFER ENDS SOON!
Get a FREE Bedding Bundle, 50% OFF Egyptian Cotton Sheets, and 15% OFF all accessories with mattress purchase!
Sale ends May 1st. See website for details >
Get a FREE Bedding Bundle, 50% OFF Egyptian Cotton Sheets, and 15% OFF all accessories with mattress purchase!
Sale ends May 1st. See website for details >
Kingsdown Mattress Sizes & Prices
| Size | Price | Dimensions | Weight |
|---|---|---|---|
Twin | $1,699 | 74″ x 39″ x 15″ | Unavailable |
Twin XL | $1,799 | 80″ x 39″ x 15″ | Unavailable |
Full / Double | $2,179 | 74″ x 54″ x 15″ | Unavailable |
Queen | $2,199 | 80″ x 60″ x 15″ | Unavailable |
King | $2,999 | 80″ x 78″ x 15″ | Unavailable |
Want to spend less than $1,000 for a queen-size hybrid mattress? Check out Logan & Cove.
Read Logan & Cove Choice Review
Delivery, Sleep Trial & Returns
Kingsdown Silent Partner Fairhaven is available from Sleep Country Canada. Sleep Country offers free shipping for orders over $75 to most Canadian locations within 3–5 business days. If you live in the Canadian Territories or Newfoundland and Labrador, delivery will take 7–10 days and costs $120.
Once you receive your mattress, you have 100 nights to decide whether you want to keep it. However, Sleep Country doesn’t accept mattress returns. You can only exchange your mattress for in-store credit, and you’ll need to pay a $65 exchange fee to cover the costs of switching mattresses.
Even if you trade the mattress for a less expensive model, you still won’t get a refund. You’ll have to spend the remaining balance on furniture, accessories, or other Sleep Country products. Sleep Country also doesn’t offer home pickups for returns. This means you need to bring the mattress back to the store yourself.
In Canada, the Kingsdown mattress warranty only covers normal wear and tear. It doesn’t cover any damage caused by transportation or delivery. It also doesn’t cover any size variations, but the warranty states you can expect up to 3/4″ of sizing differences—meaning your sheets may not fit.
Kingsdown’s manufacturer warranty varies based on the mattress tag, which can be hard to interpret. You’ll need to check which warranty code is on your mattress, then look it up in the warranty document. However, when we spoke with a Sleep Country customer representative, they said the store provides a 10-year product warranty for Fairhaven.
Courier | FedEx |
Shipping Cost | Free shipping on orders over $75 |
Shipping Time | 3–5 business days |
Sleep Trial Nights | 100 |
Warranty Years | 10 |
Return Ease | Exchange only with $65 fee; no pickup |
Get Logan & Cove Choice and enjoy a 365-night trial with a 15-year warranty.
Read Logan & Cove Choice Review
Kingsdown Mattress Construction
| Height | Layers | CertiPUR-US® Certified | Machine Washable Cover |
|---|---|---|---|
14″ | 6 | Unknown | No |
Sleep Country states that Kingsdown Silent Partner Fairhaven mattress is 15″ tall. However, the version we received measures 14″ and contains 6 layers of foam and metal coils. The coil layers vary in height around the outside of the mattress, likely in an effort to improve edge support. The layers are surrounded by a 3″ sidewall of high-density foam.
Fairhaven’s mattress cover comes with moisture-wicking silk fibres as one of its cooling features. However, when combined with the limited depth of cooling gel layers, this may not be enough to provide the cooling you need. Memory foam sleeps hot, so you may want more advanced cooling features for a comfortable night’s sleep.
Choose Logan & Cove for a hybrid mattress with advanced cooling features.
Read Logan & Cove Choice Review
Mattress Performance Results
MattressReviews.ca commissions licensed third-party engineers and uses public data to rate mattresses on over 30 criteria.
This allows us to accurately rate and compare the performance of the mattresses reviewed on this website. Engineer independence and operating standards help ensure their results remain unbiased, valid, and reliable. Each mattress was evaluated using the same strict mattress testing methodology to protect the overall integrity of the results. The full report has been given the official stamp of approval from an APEGA-certified engineer operating under a strict ethical code of conduct.
Mattress testing conducted outside of this professional standard poses a greater risk of validity errors or reviewer bias.
7.0 /10
5.3 /10
6.1 /10
Looking for a more affordable hybrid mattress with better motion isolation? Meet Logan & Cove Choice.
Read Logan & Cove Choice Review
Company Background
Founded in 1904, Kingsdown is based in Mebane, North Carolina. Initially known as the Mebane Bedding Company, the business changed its name to Kingsdown in the 1970s. The company has operations in the United States, Canada, Europe, and Asia.
Kingsdown and its parent company, Owen & Company, was acquired by private equity group Novacap in 2017. Despite billing itself as one of the largest independent mattress manufacturers in the world, Kingsdown only sells its mattresses through third-party retailers like Sleep Country.
At the time of writing this review, Kingsdown maintains an “A+” rating with Better Business Bureau, but has a customer review score of 1.43/5. On Trustpilot, the company is rated “Average” with a 3.7/5 rating. Customers have complained about Kingsdown mattresses being too firm and sagging after a relatively short time.
Kingsdown Silent Partner Fairhaven is only available through Sleep Country, so it’s important to understand this company, too. The business has a substandard reputation among consumer trust agencies, such as a “Poor” rating on Trustpilot. Sleep Country’s BBB page originally had a “D” rating when this review was published. It’s since changed to “NR,” or “no rating.” Common complaints from customers include product issues and difficulty with warranty claims.
Logan & Cove’s parent company is rated “A+” on BBB and “Excellent” on Trustpilot.
Read Logan & Cove Choice Review
Should You Buy Kingsdown?
Kingsdown Silent Partner Fairhaven is a reasonably good mattress, but its price point is higher than many Canadians can afford. We find more value in Logan & Cove Choice.
For a lower price, Logan & Cove Choice gives you equal edge support, improved motion isolation, a 15-year warranty, and a 365-night sleep trial with full refund.
Logan & Cove Choice is priced at just $999 for a queen size. It offers a cozy sleep and luxury details at an affordable price, along with a free sheet set, pillow(s), mattress protector, and pillow protector(s) with every mattress purchase.
Frequently Asked Questions
What does the Kingsdown warranty cover?
Depending on the mattress you buy and the warranty code tag it has, you could get anywhere from 1 year to 20 years of manufacturer coverage, with 1–10 years of no-charge repair or replacement. Some codes include charges for repair or replacement after the no-charge period ends.
Sleep Country also offers a 10-year warranty. You can extend this warranty coverage for an added fee.
Where are Kingsdown mattresses made?
Kingsdown has a manufacturing facility in North Carolina, USA. The company also has operations across Canada, the United States, Europe, and Asia.
Does the Kingsdown Silent Partner Fairhaven mattress need a bedframe?
According to the company’s warranty information, a proper bed frame must be used with all Kingsdown mattresses. King and queen sets must have a rigid centre support with at least 5 legs or 5 hardwood cross slats.
What Kingsdown Fairhaven mattress alternatives should I consider?
Logan & Cove Choice is a top-rated medium-firm luxury hybrid mattress that offers many of the same features as Kingsdown Silent Partner Fairhaven. Logan & Cove Choice also offers equal edge support, greater motion isolation, and a clear 15-year warranty. At $999 for a queen size, Logan & Cove Choice offers you far more value—and peace of mind—for a lower price.
You May Prefer:
Logan & Cove Choice
9.5 /10
Made in
Winner!
2024 Best Hybrid Mattress
Logan & Cove mattresses feature a lavish hotel-quality design and a generous 365-night sleep trial. You’ll also receive a FREE bedding bundle to complement your new luxury mattress.
BONUS OFFER ENDS SOON!
Get a FREE Bedding Bundle, 50% OFF Egyptian Cotton Sheets, and 15% OFF all accessories with mattress purchase!
Sale ends May 1st. See website for details >
Get a FREE Bedding Bundle, 50% OFF Egyptian Cotton Sheets, and 15% OFF all accessories with mattress purchase!
Sale ends May 1st. See website for details >
Best Hybrid
Logan & Cove Choice
Best Canadian Luxury Hybrid Mattress
- 365-night sleep trial and 15-year warranty
- Cooling gel foams and nanofibre cover
- Reinforced central zone
BONUS OFFER ENDS SOON!
Get a FREE Bedding Bundle, 50% OFF Egyptian Cotton Sheets, and 15% OFF all accessories with mattress purchase!
Sale ends May 1st. See website for details >
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