Serta Mattress Reviews

Serta has over 90 years of experience selling mattresses and has introduced some innovative designs to the market. That said, looking at third-party review sites, Serta is rated “Poor” on Trustpilot with a customer review rating of 1.8/5, and “F” (unaccredited) on Better Business Bureau, with a customer review rating of 1.75/5.

If third-party customer reviews are important to you, consider Octave which is rated “Excellent” on Trustpilot, with a customer review rating of 4.6/5. The brand’s parent company, GoodMorning.com, is rated “A+” on BBB with a customer review rating of 4.89/5. Every Octave mattress also comes with a 365-night sleep trial and a 15-year warranty.

Serta has a variety of different mattress lines, each with its own price range. Depending on the mattress model and size, prices range from as low as a few hundred dollars to as high as $4,999. Prices may also vary depending on the retailer.

According to experts, a good mattress should last 7–10 years. However, this can vary depending on the materials used in the mattress’s construction and how frequently it is used. There’s no strict rule, but if you notice visible sagging, lumps, or a decline in comfort and support, it may be time to replace it. Regular maintenance and proper care can help extend a mattress’s lifespan.

READ MORE: How long should a mattress last?

No. Serta is owned by Serta Simmons Bedding LLC. The parent company owns other mattress brands like Beautyrest, Simmons, and Tuft & Needle.

Sealy was founded in 1880 and merged with Tempur-Pedic in 2012 to become Tempur Sealy International, Inc. The company is now known as Somnigroup International and owns the Sealy, Tempur-Pedic, and Stearns & Foster brands.

Serta offers a limited manufacturer’s warranty, which covers manufacturing defects only. The warranty won’t cover firmness preference, body impressions smaller than the amount indicated on your mattress’s law label, bent corners or wires, or mattresses purchased second-hand.

Warranty coverage varies depending on the mattress model you have. Check your mattress’s law label for a warranty code, then compare it with Serta’s warranty guide for more information about your coverage.

Serta produces its mattresses in Canada and the United States.

None of the Serta mattresses we tested contained fiberglass. The Canadian Serta site also makes no mention of fiberglass. It also hasn’t been listed on the law labels of any of the Serta mattresses we’ve reviewed.

Serta’s US website states that their mattresses use “a proprietary blend of natural and synthetic fibers” to comply with US Consumer Product Safety standards. As with any mattress, always read your mattress tag before attempting to remove your mattress cover.

READ MORE: Is fiberglass dangerous?

We recommend Octave Vista. It comes with advanced cooling features like a CryoFusion™ cooling nanofibre cover, copper-infused memory foam treated with PolarMAX® phase-change material, and multi-zone support foam with breathable air channels. Octave Vista comes with a 365-night sleep trial, 15-year warranty, and free bedding bundle—all for just $899 for a queen size.